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“Imagine if brands ignored 70% of its customer phone calls or emails”, SocialBakers says

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The first step toward effective brand management on the social web is identifying where the people we’d like to interact with are talking about us, what they are saying and how competitors are managing their presence. The importance of monitoring these conversations with reliable tools, regardless of where they take place, becomes evident. There are [...]

JESS3 and visual storytelling: a love story

JesseQ

Visual contents are becoming increasingly important in human interactions. Pinterest and Instagram proof that, as does the increasing tendency to create and share all sorts of infographics. Many simply pair a few numbers with a couple of images to create their own infographics. JESS3, a creative agency specialized in data visualization, has become a worldwide [...]